Shipping policy
At Lux Nebulus, we strive to deliver your premium pet accessories as quickly and reliably as possible.
Processing Time: All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping (US):
- Standard Shipping: 4–5 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day
Order Tracking: You will receive a tracking number via email once your order ships.
Lost or Damaged Packages: Contact us within 7 days of expected delivery at support@luxnebulus.com.
Contact: support@luxnebulus.com | (954) 793-0364 | 2654 N Andrews Ave, Ste 2, Wilton Manors, FL 33311